Soudal Butyrub Non-Setting Mastic Grey 300ml

Accepting Your Delivery

Before accepting and signing for your delivery, make sure to check for any damage. If there is damage or fault with your package, please send an email to support@siliconedirect.co.uk

Free Delivery

We offer free next day (working day) delivery for all eligible orders over £50. For eligibility, orders must be placed before 14:00 from Monday to Friday. If you order on a Saturday, the order will be shipped on Monday for next day delivery.

Delivery Charges

• UK Orders Under £49.99 - £5.99
• UK Orders Over £50.00 - FREE
• Isle of Man & Jersey - £19.99

Delivery Instructions

Please let us know at the time of your order if you would like to give any specific delivery requests by entering the relevant information into the note section of your order. Whilst we can’t guarantee couriers will take notice of all requirements, we’ll do our best to make sure they take note.

Returning a Product

You must tell us if you are looking to return a product via email, mentioning your order number.

Delivery costs will not be refunded.

Returns must be made within 30 days of the delivery.

Return Address

Unit 2 Hillgate, Wilbury Way, Hitchin, SG4 0RY

Products That Cannot Be Returned or Refunded

Special order items may not be returned or refunded.

Any products that have been attempted to or have been installed cannot be returned or refunded either.

Damaged and Faulty Goods

The refund policy does not affect your statutory rights to care for products that have been delivered in error or damaged. We do everything within our power to ensure all products get delivered to you in perfect condition, but human error can occur.